Pricing
Every plan runs on Phonify numbers. Basic covers phone and SMS, Pro adds the dialer and email, and Enterprise adds voice AI. Minutes, texts and drops draw from prepaid credits at published rates.
Phone and SMS for a small team: web phone, phone system, shared inbox.
$9.90/user/mo
Adds the dialer and email: campaigns, scripts, callbacks, Gmail or SMTP.
$19.99/user/mo
Everything in Basic, plus
Adds voice AI: agents that answer, dial and hand off, with AI call review.
$29.99/user/mo
Everything in Pro, plus
Every plan: web phone, phone system, shared inbox, 2FA and compliance checks
Usage is billed from credits. See the ratesAlready have a trunk?
Connect your own SIP trunk or messaging account, keep your existing contract, and pay Phonify only platform fees. Our team confirms your setup before you switch.
Connect your own SIP trunk or messaging account. Our team confirms your setup before you switch.
$49.99/user/mo
Usage
Credits are prepaid usage: 1 credit = $1. Every connected minute, text and drop draws from your balance at these rates. Top up any time under Billing → Recharge.
| Usage | Credits | Unit |
|---|---|---|
| Super power and predictive dialing | 0.015 | per connected minute |
| Outbound AI | 0.06 | per connected minute |
| Ringless voicemail | 0.02 | per drop |
| SMS | 0.01 | per message segment |
1 credit = $1
| Phone numbers | Price | Billing |
|---|---|---|
| Local number | $2.50 | per number, per month |
| Toll-free number | $5 | per number, per month |
Compare
What each plan includes across phone, dialer, SMS, email and AI. Usage is billed from credits at the published rates.
| Feature | Basic | Pro | Enterprise |
|---|---|---|---|
| Plan | |||
| Price per user / month | $9.90 | $19.99 | $29.99 |
| Usage from prepaid credits 1 credit = $1, at the published rates | Included | Included | Included |
| Phone | |||
| Web phone and SIP desk phones Call from the browser or a desk phone | Included | Included | Included |
| Phone system Routing, ring groups, IVR, business hours, voicemail | Included | Included | Included |
| Local numbers | $2.50/mo | $2.50/mo | $2.50/mo |
| Toll-free numbers | $5/mo | $5/mo | $5/mo |
| Dialer | |||
| Dialer campaigns Preview, power, super power and predictive | Not included | Included | Included |
| Scripts, callback queue and wrap-up On the call screen, beside the lead | Not included | Included | Included |
| Super power and predictive rate Credits per connected minute | Not included | 0.015 | 0.015 |
| Ringless voicemail Drop campaigns; 0.02 credits per drop | Not included | Not included | Included |
| SMS | |||
| Shared inbox Texts, calls and voicemail on one timeline | Included | Included | Included |
| Two-way SMS and MMS SMS: 0.01 credits per message segment | $10 add-on | $10 add-on | $10 add-on |
| Automatic STOP / START / HELP replies | Included | Included | Included |
| Gmail or SMTP in the inbox Send and reply from your own address | Not included | Included | Included |
| Email and text campaigns Scheduled sends to your lists | Not included | Included | Included |
| Email and text templates With merge fields | Not included | Included | Included |
| AI | |||
| AI voice agents on inbound numbers Route any number to an AI agent in the setup wizard | Not included | Not included | Included |
| Outbound AI campaigns Agentless dialing; 0.06 credits per connected minute | Not included | Not included | Included |
| Handoff to your team mid-call Warm or cold transfer to a user, ring group or number | Not included | Not included | Included |
| Mid-call actions Send a text or email, or call your own API, during the call | Not included | Not included | Included |
| AI prompt versions Publish a new version or roll back to an old one | Not included | Not included | Included |
| AI call review Redacted transcript, summary, sentiment, 7-category QA score, suggested outcome | Not included | Not included | Included |
| Admin & security | |||
| Authenticator-app 2FA | Included | Included | Included |
| Role-based permissions | Included | Included | Included |
| Trusted-IP allow-lists and sign-in approvals | Included | Included | Included |
| Consent ledger, DNC and calling-hours checks | Included | Included | Included |
| Separate database per customer | Included | Included | Included |
| Support | |||
| 14-day free trial 100 trial credits, no card needed | Included | Included | Included |
| Monthly billing by card Through Stripe; invoices under Billing | Included | Included | Included |
| Help from the Phonify team by email | Included | Included | Included |
The Bring-your-own-gateway plan is set up with our team. Talk to us about what it includes for your setup.
FAQ
Yes. 14 days with 100 trial credits. Sign up with just an email; no card needed.
Basic covers phone and SMS: web phone, phone system and the shared inbox. Pro adds the dialer and email: campaigns in four dial modes, scripts, callbacks, Gmail or SMTP, and email and text campaigns. Enterprise adds ringless voicemail and voice AI.
Enterprise. It adds AI voice agents on your inbound numbers, outbound AI campaigns and AI call review. Outbound AI uses 0.06 credits per connected minute.
Credits are prepaid usage: 1 credit = $1. Call minutes, texts and ringless drops draw from your balance at the published rates. Top up any time under Billing → Recharge.
Anything that costs credits pauses until you recharge. Your data stays put.
No. Phonify is your carrier: numbers, calling and texting come with your account. Already have a SIP trunk or messaging account? The Bring-your-own-gateway plan connects it and you pay only platform fees; our team confirms your setup first.
$2.50 per local number and $5 per toll-free number each month.
Monthly, per user, by card through Stripe. Invoices are under Billing → Invoices, and every credit movement is under Billing → Transactions.
It provides the tools: consent records, DNC checks, calling hours, STOP handling and an AI disclosure. Compliance with TCPA and carrier rules is still your responsibility.
Start on any plan with 100 trial credits. No credit card.
No credit card · Cancel anytime from Billing · Your data stays in your own database